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Privacy Policy

Vantage Elite Group is committed to protecting your personal information and will take the relevant measures to safeguard your personal information in accordance with the Personal Data Protection Act 2010 and Personal Data Protection Regulations 2013 including their revisions. This Privacy Policy ("Policy") sets out how we use and protect the information you give us.

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This Privacy Policy supplements our Terms & Conditions of Use and explains how we handle the information collected and received when you visit our website, our official Android or iOS apps and all the related sub-sites ("Site"). It also governs the collection, use and disclosure of your information.

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Collection of Personal Information

We may collect information that personally identifies you if you choose to submit your personal information for the various purposes made available on our Site for example, when you visit or browse our website and register for our Services.

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The personal information that we may collect may include (but not limited to) the following:

  • Information such as customer name, email address, gender, date of birth, NRIC photo, mobile number.

  • data when you visit or use our Sites (for example the pages you access and the registration for our Services).

  • any other information disclosed by you pursuant to the above-mentioned methods and/or usage.

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When you visit the Site through your computer, mobile device, or any other device with internet connectivity, Vantage Elite Group servers will automatically record data that your browser sends for examples your IP address and information about your visit (such as time stamp, date, duration etc).

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We may use cookies (small text files placed in the memory of your browser or device when you visit the Site) that will allow us to recognize a particular device or browser and help us personalise the content to match your preferred interests more quickly, and to make our Services and Site more convenient and useful to you. You may be able to manage and delete cookies through your browser or device settings. For more information on how to do so, visit the help material of your browser or device.

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Any information we collect from the Customer may be used but not limited to any of the following ways: -

  • To verify the identity of the Customer

  • To personalise your experience on our Site

  • To improve our Site and services provided to you

  • To process any transactions

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Where indicated, it is obligatory to provide your personal information to us to enable us to process your application for our Services. Should you decline to provide such obligatory personal information, we may not be able to process your application or provide you with our Services.

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The processing of your personal information will be done in accordance with all applicable laws. In processing your personal information, we shall take practical and reasonable steps to protect the personal information from any loss, misuse, modification, unauthorized or accidental disclosure, alteration or destruction.

 

Disclosure of Your Personal Information

Vantage Elite Group may disclose your personal information to the following parties for the purposes stated below:

  • agents and service providers who provide services relating to the purposes of which the personal information is collected including data processing services;

  • any person, who is under a duty of confidentiality who has undertaken the responsibility to keep such information confidential; and

  • Vantage Elite Group related and associate companies and affiliates.

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However, we may disclose your personal information if required by law or in good faith, if such action is necessary to comply with any law enforcement agency requirements, court orders or legal processes.

 

Changes to this Policy

Vantage Elite Group may review and change this Policy from time to time to reflect changes in the law, our business practices, processes or structure. While it is not generally feasible to notify you of the changes to this Policy, the latest version of this Policy will be available on our website. This policy is not a contract, nor does it suggest any obligation on our part with another party.

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